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General Impression
ServerPronto is a dedicated hosting subsidiary of Infolink, one of a few profitable Data Center Corporations in the world. From it's beginning in January 1999, Infolink served the "Value Orientated" segment of the Internet market. Not by offering a sub-standard product at a low price, but by offering a top-quality, feature rich product at an incredible price. Since the beginning Infolink has enjoyed dramatic growth while other's in the industry have suffered. We operate our own network in the USA and maintain redundant Fiber Optic Rings which allow us to directly peer with Tier 1 Internet Backbones.
The staff at ServerPronto are server experts with over Ten years of building and maintaining servers and computer networks. ServerPronto offers fast, reliable servers with everything you need to operate on the Internet. All Server Pronto servers are housed in secured and reinforced Data Centers with redundant power, and lightning fast fiber connections, as well as 24x7x365 support. Our support center runs 24/7/365 with live operator support. Our Network Operations Center is monitored 24/7. Our team is absolutely committed to your success and satisfaction.
At ServerPronto, they are committed the best value in the dedicated server business. This means constant innovation to deliver the highest performing network and customer control at the lowest price. Whether you are using your server for web development, tinkering, email, photos, gaming, reselling, or all of the above and more, they will deliver a world-class experience.
Price & Cost Effectiveness
Their monthly and setup fees are the best in the business, especially with their network uptime guarantee. Their relentless focus on value helps they deliver competitive prices all the time.
Reliability
99.999% Uptime Guarantee
ServerPronto offers an unmatched 99.9% network uptime guarantee - pure and simple. Their Carrier Class data centers feature state-of-the-art hardware, network and fully redundant connectivity to provide customers with a high-performing, reliable server. Their Service Level Agreement is the best in the business. You can rest assured that their network will be there when you need it - their guarantee proves it.
Data Center (toured)
Premium Multihomed Bandwidth
ServerPronto utilizes the Infolink network which maintains multiple redundant direct fiber-optic connections to Tier 1 Internet backbones. All ServerPronto bandwidth is dynamically routed to the fastest available carrier utilizing the latest BGP4 technology. Your server will be directly connected via a 100Mbps Full Duplex switched Ethernet Port. All of this means that you will have an extremely reliable, fast (100Mbps) direct connection to multiple Tier 1 Internet backbones. This type of Internet connection is used by most of the world's larges websites including Yahoo, MSN, and CNN.
Premium Grade New Servers
Their servers are built with quality components that can withstand demanding data center environments. Unlike other dedicated server providers, you will be delivered a new server that has never been used by another customer.
Customer Service
ServerPronto provides responsive and experienced 24/7 customer support via e-mail and ticketing system. Their seasoned technicians are standing by to ensure we are there for you when you need it.
Contact Information and Support
Sales: sales@serverpronto.com
International: +1(305)324-1616
US: (877)293-2095
Thomas Sinclaire for web-hosting-review.biz, 08/05/2005
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| Contact Information for Server Pronto |
| Owner: | ServerPronto (an Infolink Company) | | Site Title | Serverpronto | | Site in business since | 2003-03-27 | | Statistics for www.serverpronto.com | | Links to the site | 70 | | Popularity Rank (1 best) | 80594 | | Site language | en | |
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Customer opinions |
Kevin ( presidentus at gmail(dot)com ) at: 2005-11-02
Time Hosted: 6 mo. to 1 year
General Rating note: | Features note:
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Control Panel note: | I am a UNIX sysadmin , (for 11 years) , and know what I am doing also to create a stable working web serving enviroment .
OK , well , I thought their Cheap , however they explain this is due to economies of scale .. Well , dont believe it They lie! .. heres what they do ..
They supply you unstable hardware (which locks up / reboots itself at least 3 - 4 times per month) ,, they then take upto 36 hours to reboot a server that has locked up .... Then they charge yo $29 for the privelage of getting the reboot (yes per reboot) .
Also , if you wish to contact them about any issue , dont bother trying to call them.... They have an answering service on the west cost , that forward 'messages' to them in Florida .. So , you use the helpdesk system , however , if you raise more than three tickets per month , then you get slammed with $15 per ticket (remember you cant call them , and you may be wanting to inform them of some severe network outages , etc ... it costs you ! )
To begin with , it seems that they do not run these charges on new customers ,(as they would be out the door quicker than a quick thing ) , however they wait a few months , untill you are in a false sence of security , then whammo , the charges start to roll in ,,, and theres nothing you can do about it .
They could have been so good , however , they are THE worst thing you could do , if you require 'Cheap Reliable Dedicated Hosting' .. Look elsewhere , please , I wish I did before I was stung for over a thousand dollars (I did have a few servers with them!) of *charges* for poor service, and poor quality.
Im not ranting here , only giving a real life insight as to how the "Most Affordable Dedicated Server" provider runs its business model (ps , your also locked in for upto 60 days in their TOS , and need to write to them to cancell ...) .. Save yourself some sleepless nights , and some $$$ , choose another hosting provider ...
| Ash ( spankme(at)kiwibiker dot co dot nz ) at: 2005-08-13
Time Hosted: 3 to 6 months
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Control Panel note: | I rented a server from ServerPronto to run a LAMP server for my forums sites and I had noting but unreliable service and support. I have been working 15 years as a UNIX administrator and I know how to run a reliable server.
It started with emails from my server bouncing back because ServerPronto IPs were on many BAN lists due to them allowing their servers to be used by spammers.
The first sever they provided me with would often reboot itself or just crash. When ever I submitted a ticket to get the server restarted, it would often take up to 12 hours before being actioned.
I asked to be provided with another server due to the current one having serve problems, but they still charged me for the change.
And the new server has rebooted itself once and it has now crashed again. It’s been 6 hours since I submitted a ticket to get it restarted and I am still waiting.
I’ve had enough and I will be looking for a new sever provider.
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